Service operations, connected
Run every job from first request to final invoice.
On Edge Ops is bringing your office, field team, customers, job records, scheduling, CRM, and financial workflow into one connected service-management platform.
My work today
Built around real service operations
The whole operation—not another disconnected tool.
On Edge Ops connects the work your office plans, the work your field team completes, the information customers need, and the financial records behind every job.
Work orders that tell the whole story
Carry the customer request into the estimate, authorization, job flow, labour, parts, photos, notes, tasks, progress billing, and final invoice.
Scheduling for the office and field
Plan by day, week, or month, assign team members, adjust job dates, share tasks, and give each person a focused view of today’s work.
Priority-aware task and CRM workflow
Bring customer follow-ups, job dates, active work, and team tasks into one sortable workflow—with manual drag-and-drop control when priorities change.
Mobile tools for field teams
Open assigned jobs, record labour stories, parts and service items, add photos and files, complete tasks, and send progress back to the office.
A customer portal that stays connected
Customers can request service, follow work orders, receive messages and reports, review estimates, authorize work, and access invoices and asset records.
Financial operations behind the work
Manage invoices, vendor expenses, items and services, payment accounts, taxes, mileage, job costs, receivables, and company reporting in the same system.
From first request to final payment
One job record. Every step connected.
A change made in the office should help the field team, update the customer experience, and preserve the financial story of the job. On Edge Ops is built around that complete flow.
One platform, three connected experiences
The right view for everyone involved.
Each person sees the tools and information they need, while the company keeps one shared source of truth.
Office and administrators
Control the operation
Manage customers, jobs, estimates, schedules, employees, vendors, invoicing, expenses, accounts, taxes, reports, and company settings.
Field teams
Know what to do next
See assigned jobs and schedules, open job details, add labour and materials, upload photos, complete tasks, and keep the office current from mobile.
Customers
Stay informed without calling
Request service, follow work, authorize estimates and repair lines, read messages and reports, and access invoices and asset information securely.
See the connected platform
Real On Edge Ops views, shown with sample data.
Explore how office teams, field staff, customers, schedules, job records, CRM, and company reporting work together. Every company, customer, job number, contact, and amount shown below is fictional.
Live KPIs, urgent follow-ups, and a workflow board that combines smart sorting with manual drag-and-drop control.
Dates, assignments, repair lines, approvals, photos, labour, deposits, activity, and invoicing stay connected.
Plan the week, see assigned people, and spot on-hold work and its reason without changing screens.
Follow sales, money received, gross profit, operating expenses, receivables, taxes, and revenue mix.
Customers can follow work, authorize repairs, read messages and reports, request service, and review invoices.
Field staff get a focused view of assigned work, schedules, repair lines, photos, notes, labour stories, and updates.
Privacy note: these views reproduce the On Edge Ops interface, but every visible record is invented for demonstration. No customer or production data is shown.
On Edge Ops is coming soon
Want to know when it’s ready?
Leave your contact details and we’ll follow up with more information about availability, plans, and how On Edge Ops can fit your service operation.